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Monday, July 26, 2010

Bogus Toyota Finance Charges

I just made the last payment on my 2003 Camry LE. Woot! I bought it used in Feb. 2007 after realizing I couldn't bear riding the MBTA anymore. I have no complaints about the car. It has not given me a moment's trouble.

So I get a letter from Toyota Financial Services stating I need to send them a cheque for $88.50.

Please forward your payment of $88.50 to the address listed above so that we may mark your account paid-in-full.and forward all applicable paid-in-full documents to you.

If you have any questions, please call us at 800 874-8822.



In essence, they're holding my title hostage for $88.50 and they won't tell me in writing what the $88.50 finance charge is for. Their unwillingness to put it in writing makes sense. In business matters, never write when you can speak, never speak when you can wink, never wink when you can nod.

I guess this is another "creative" way to fleece us. I'm going to post this to reddit and see if anyone else has encountered this.

Update 1. I called the above number twice. The first bloke I spoke with said he didn't know what the $88.50 charge was for. The second time I called I got a woman who also had no idea what the charge was for but eventually she waived the fee. I hope she did anyway. Yay me!

Update 2. The fee was waived and the title was mailed to me. /win

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